Lumi is a dashboard that connects to your booking software and briefs your team every morning — client history, risk signals, and what to say, ready before the first appointment.
Everything your team needs to deliver a personal experience — client history, visit cadence, what matters to each person — is already in your booking software. But it never reaches them in the moments that actually shape the relationship.
One remembers everything. Another asks "so what are we doing today?" The experience depends on who's working — not a system backing them up.
Only 1 in 26 unhappy clients will ever tell you. The rest just stop booking. By the time you notice the pattern, the relationship is already gone.
A one-year milestone goes unacknowledged. A membership renewal slips by. Not because your team doesn't care — because nothing surfaced it for them.
You've built the culture. You've trained the team. But personalization that depends on individual memory breaks the moment you're not in the room.
Already convinced? Skip the tour.
Boulevard, Zenoti, Mindbody, or whichever system you already use. A single 15-minute setup. Your data stays where it is — Lumi just reads it.
One screen. Every client on today's schedule, already analyzed — flagged by priority, enriched with history, and ready for your team to act on.
No digging through profiles. No improvising. Each appointment has a care brief — so every interaction feels personal, no matter who's working.
Before your team opens the door, the Lumi dashboard has already read today's schedule. It flags which clients need a personal touch, which memberships are at risk, and which appointments have untapped potential.
Lumi sets a daily goal based on your schedule and tracks actuals in real time. Your team sees what's confirmed, projected, and where untapped potential sits — updated throughout the day.
This is what your team sees on the Lumi dashboard before Sophia walks in at 10 AM — or Marcus sits down at 2 PM. Not a chart. Not a profile. A brief with exactly what to do and why.
19 days past her usual cadence. Membership renews in 13 days — risk of cancellation is high if she doesn't rebook today.
Her last 3 visits were Hydrafacials. LED therapy is a natural next step in her skin journey — worth a gentle mention.
1-year milestone in 2 weeks. Naming it makes her feel genuinely valued.
6 visits, no membership. At his cadence, he'd save ~$190/quarter as a member. Worth a genuine conversation.
Clients with his profile who've explored filler have had excellent results — a natural conversation starter today.
No retail in 6 visits. Post-Botox SPF would extend his results — and he hasn't heard it yet.
The practices that win aren't adding more services. They're keeping the clients they already have. Lumi makes that systematic.
Early access, locked-in pricing, and a hands-on setup call with our team.
No credit card required · Setup takes less than 15 minutes · We'll reach out within 2 business days
We'll be in touch within 48 hours with your onboarding details.